Built in Bengaluru. Trained on real hospitality pressure.
We built Alyna for the moments when the floor is full and the phone still matters.
This is not a lab project looking for a use case. It is a hospitality product built to protect service, recover missed demand, and keep teams from splitting attention in the middle of rush.
Why we exist
Service slips when the same person has to host, serve, and catch every ringing line.
Every unanswered call is a missed booking, a missed order, or a guest deciding that the silence says enough. We built Alyna to take the repetitive load off the line before those losses stack up.
The point is simple: let the phone get handled without dragging your team away from the room, the table, or the guest already standing in front of them.
Properties live
Countries
Uptime
Where we are landing
Hotels
Business and leisure stays from 3-star to 5-star
Restaurants
Standalone restaurants and dining-led groups
Resorts
Properties with multiple guest-facing outlets
Cafes
High-volume quick-service and specialty formats
What shapes the product
Hospitality pressure stays messy. The system around it should not.
Built with operators in the loop
Hospitality advisors pressure-test flows before they reach your staff. If the workflow breaks on a real shift, it does not ship.
Aware of venue context
Alyna handles room service, reservations, concierge-style requests, and outlet-specific details without sounding like one generic script everywhere.
Control stays with the property
You approve scripts, fallback rules, and what gets handed to staff. The system supports your standards instead of replacing them.
Operating footprint
Across markets
India, UAE, Saudi, Thailand, Mexico, UK, and US.
Home base
JP Nagar, Bengaluru.
What we hold ourselves to
Service before software
Guest experience wins first. Product polish only matters if the service moment improves.
Commercial honesty
We would rather show a conservative payback than sell a dramatic one we cannot defend later.
Respect for the team
The goal is to clear repetitive work off the line so staff can focus on judgment, care, and high-touch moments.
Deployment highlights
Real rollout proof beats generic AI swagger.
50 plus properties live across 8 countries
8 multi-property chains already rolling Alyna wider
Average pilot to chain rollout in 87 days
99.9 percent uptime across the latest 6-month window
Next step
If your property wants calmer phone coverage without losing control, start there.
We will show you where Alyna fits, where she does not, and what rollout would actually look like for your property.